Refund policy

Return and Refund Policy

Because every Adventures With Luna product is made to order by our print-on-demand partner, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind. Please review our size guides carefully before ordering.

Damaged, Defective, or Wrong Items

If your order arrives damaged, misprinted, or incorrect, we'll make it right. Contact us within 30 days of delivery at sales@adventureswithluna.com with a photo of the issue and your order number. We'll send a free replacement or issue a full refund — your choice.

Lost Packages

If your package is marked as delivered but you haven't received it, please contact us within 30 days so we can investigate with the carrier and work toward a resolution.

Cancellations

Orders can only be cancelled while they are in "Waiting for Fulfillment" status. Once production has begun, cancellations are no longer possible. To request a cancellation, contact us immediately at sales@adventureswithluna.com and we'll check the order status with Printful.

Questions?

Reach us at sales@adventureswithluna.com or through our contact page.